Return & Refund Policy

Thank you for shopping at ONNOBAZAR.COM. We value your satisfaction and strive to ensure a great shopping experience. Please read our return and refund policy carefully.

1. Eligibility for Returns

• Products can be returned within 7 days of delivery.
• Items must be unused, in the original packaging, and in the same condition as received.
• Proof of purchase (invoice) is required for all returns.

2. Non-Returnable Items

• Opened software, digital products, or downloadable items.
• Products damaged by customer misuse.
• Items with missing accessories or manuals.

3. Refund Process

Once we receive your returned product, we will inspect it and notify you about the status of your refund. Approved refunds will be processed within 5-7 business days via your original payment method.

4. Exchange Policy

If you wish to exchange a defective product for the same item, please contact our support team within 7 days of receiving your order.

5. Return Shipping Costs

Customers are responsible for return shipping costs unless the product is defective or incorrectly delivered.

6. Contact Us

If you have questions about our Return & Refund Policy, contact us at support@onnobazar.com or call +880 1712 91 67 35.